Refund Policy
Last updated: November 11, 2026
Nophono is an AI short animation maker. This policy explains how cancellations and refunds work for our paid plans and credit top-ups.
Payments
All payments are processed by Paddle, our Merchant of Record. Paddle handles billing, taxes and refunds on our behalf.
- Core: $20 per month
- Pro: $100 per month
- Credit top-up: $10
Cancelling a subscription
You can cancel at any time. Your subscription stays active until the end of the current billing period and you will not be charged again.
14-day refunds
Refunds requested within 14 days of purchase are handled through Paddle at paddle.net. You can also email us and we will help.
AI credits
AI credits that have already been used are non-refundable.
Contact
Questions about a charge or refund? Email [email protected].